Return & Exchange Policy

Return & Exchange Policy

We want you to love your purchase, and your satisfaction is very important to us. If for any reason you are not completely satisfied, we gladly accept returns and exchanges under the following conditions:

Returns:
We accept returns within 7–14 days of the delivery date. To be eligible for a return, items must be unused, unworn, and in their original packaging, with all original tags still attached. Items must be in the same condition you received them, free from signs of wear, damage, or alteration.

To start a return, please contact our customer service team with your order number and reason for return. Once your return is approved, we will provide you with instructions on how and where to send your package. Please note that return shipping costs are the responsibility of the customer unless the return is due to a mistake on our part (e.g., wrong item or defect).

Exchanges:
If you wish to exchange an item for a different size, color, or style, please initiate a return for the original item and place a new order separately. This ensures that your preferred item is reserved for you while your return is being processed.

Damaged or Wrong Item?
If you believe you have received a damaged or incorrect item, please contact us within 48 hours of receiving your order. Do not open the package if you suspect any mistake or damage. Instead, send us clear photos of the package and the item, and our team will take care of the issue promptly by offering a replacement or a full refund.

Non-Returnable Items:

  • Items marked as Final Sale cannot be returned or exchanged.

  • Items that show signs of wear, damage, or are missing original tags and packaging will not be accepted.

Refunds:
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed back to your original method of payment within 5–10 business days. Please note that your bank or credit card company may require additional time to process and post the refund to your account.